LitBuy Shipping Guide – Complete Delivery Tutorial

Step 1: Warehouse Arrival and Storage

After your agent purchases your items from the seller, the products travel to the agent warehouse in China. This domestic shipping phase typically takes 2 to 5 days depending on the seller location and shipping method. Once items arrive, the agent logs them into their inventory system and begins the QC inspection process. Most agents store items free for a limited period, typically 30 to 90 days, giving you time to accumulate multiple purchases before shipping internationally.

During storage, you can view QC photos, approve or reject items, and add more orders to your warehouse. Smart shoppers use this storage period strategically, combining multiple purchases into a single international shipment to reduce per-item shipping costs. Check your agent storage policy to avoid unexpected fees for long-term storage beyond the free period.

Step 2: QC Inspection and Approval

Quality Control inspection occurs after items arrive at the warehouse but before international shipping. Your agent takes photos of each item from multiple angles, showing the actual product quality. Review these photos carefully, comparing them against the seller page and your expectations. Look for defects, sizing issues, color discrepancies, and general quality concerns.

If an item passes inspection, approve it for shipping. If problems exist, you have options: request an exchange, request a refund, or accept the item as-is with a partial refund. Each agent handles these processes differently, so understand your options before problems arise. Document any quality issues with clear photos and detailed descriptions to support your claim. Response times for exchanges vary from 3 to 14 days depending on seller cooperation.

Step 3: Choosing Your Shipping Method

Once all items are approved, you select an international shipping method. Your agent typically presents multiple options with different speeds, costs, and customs risk profiles. Consider your budget, timeline needs, and country-specific customs situation when choosing. For most buyers, EMS or a tax-free line provides the best balance of cost and reliability.

Before finalizing shipping, review your parcel details. Confirm the packing list matches your approved items. Consider whether to keep or remove packaging like shoeboxes, which affect both weight and volumetric calculations. Some agents offer value-added services like vacuum sealing, waterproof packaging, or reinforced boxes for fragile items. These services add cost but can protect your haul during transit.

Step 4: Transit, Customs, and Delivery

After you submit your shipping order, the agent packs your parcel and generates tracking information within 24 to 72 hours. Your parcel travels from China to your country through your chosen carrier network. Transit time depends entirely on your selected method, ranging from 5 days for express services to 60 days for sea mail.

When your parcel arrives in your country, it passes through customs inspection. This process ranges from automatic clearance for low-value personal shipments to detailed examination for suspicious or high-value packages. If customs assesses duties or taxes, you will need to pay before delivery. Most carriers handle this process and bill you directly. Once cleared, your parcel enters the local delivery network and arrives at your address within a few days.

Frequently Asked Questions